design and organisation of computer-supported work:  

• analysis and improvement of computer-supported work processes, workflow design

• usability evaluation of information systems: software products, web sites, on-line services and multimedia kiosks

• usability testing with participation of users: usability evaluation, user satisfaction assessments and user feedback interviews 

organisation and improvement of work processes in enterprises:

• implementing new organisation techniques and teamwork management, ergonomics oriented

• design and implementation of integrated systems for safety, quality and environmental management

maintenance management of technical objects:

• design and implementation of maintenance management systems, incl. Total Productive Maintenance (TPM)

• occupational risk assessment in work processes

• developing management plans for industrial and office facilities

organisation of service processes and project management:

• design and improvement of process organisation in a service company

• design and improvement of service process for web-based interactive services and multimedia kiosks

• project management planning and scheduling with MS Project